USA Inflatables FAQ on Rentals Delivery Setup

Frequently Asked Questions

Have a question you'd like answered? Let us know!

Below you will find answers to the most commonly asked questions. How long is the rental, Whats included, cancellation policy, what surface do we set up on, How many kids can fit in the inflatable, Are the inflatables clean and many many more.

Why Should I choose USA Inflatables?

USA Inflatables is the Leading provider of Interactive Events and inflatables to large and small events and festivals in the Greater Minneapolis St Paul area. Some of our annual events include large city festivals, school carnivals, church festivals and the Minnesota State Fair. We also perform at several company picnics, and thousands of back yard parties. The reason these events come back to USA Inflatables year after year is because they know that USA Inflatables provides the highest quality, safest inflatables, largest selection of innovative party rental equipment, quality on-time deliveries and clean courteous staff members that treat your customers with respect. USA Inflatables also provides interactive equipment to several cities and festivals through out-state Minnesota, Iowa and Wisconsin.

Free STANDARD delivery is for up to 100' from our access point to the set up area - additional fees will be charged for deliveries over 100' to set up area, Additional Fees are also charged specialized or detailed delivery times for Stairs, elevators, downtown Minneapolis or St Paul deliveries where driving and parking is difficult. Delivery fees are also charged for deliveries to the Mall of America, Stadium venues, Hotels, Parks, Steep hills, difficult deliveries, problems with power - multiple doors deliveries and more call if you have a question about your delivery 763-506-0400

When would you like delivery?

STANDARD Delivery (FREE) (MOST POPULAR) Delivery sometime 12 - 48 hours before your event  - No requested times - delivery is at our convenience - Choose this option to get the "2 Nights FREE". Based on availability - order must be received by 4:00pm - 2 days before the event date to assure delivery the day before your event.

EVENT DAY Delivery ($69.00) - We will deliver up to 3 hours before your event Perfect for when delivery the day before is not an option.  - additional fee for deliveries from 9:00pm - 7:00am

*Rentals at Parks require Detailed Delivery

USA Inflatables will work with your group to accommodate your rental times. Your rental can be anywhere from 30 minutes to all day for the one day price - there is no discount for an event only lasting 30 minutes. The larger the delivery and pick up window the better. if your event is from 5:00 - 8:00pm we would like to deliver from Noon - 4:00pm to make sure everything gets set up on time. We need a minimum 90 minute window for delivery and 90 minute window for pick up. We can deliver as early as 7:30am and pick up as late as 8:00pm SAME DAY Delivery fees apply to same day delivery and pick up. For earlier deliveries and later pick up times call our office and we can arrange special times. For extremely early or late delivery and pick up times to accommodate special requests there will be a convenience fee added to accommodate these requests.

when ordering online - under the note section please specify the event times and when people will be there for set up and take down. SAME DAY delivery and pick up fees will apply - If same day delivery and pick up are needed please select SAME DAY Delivery and SAME DAY Pick up when checking out online.
115 Feet Maximum from an electrical outlet.- USA Inflatables will supply the extension cord for no additional fee.
USA Inflatables will set-up at all parks with permission. Check with the park prior to the event to make sure that inflatables are allowed in the park Most state, county or regional parks need permission prior to us setting up inflatables in them. We need someone at the park at least 90 minutes prior to the event and 90 minutes after the event. a $150.00 park fee will be added to all deliveries to parks. SAME DAY pick up and delivery fees will apply to all park reservations
Yes, provided the driveway is flat enough. We prefer to setup inflatables on a grassy area when possible, because it is easier to safely secure the inflatable and generally safer. We will not setup inflatables on gravel driveways. For Safety you must order 4 sand bags per inflatable to secure the inflatable on Asphalt, concrete or when staking is not allowed. Sand bags must be reserved prior to delivery and are $10.00 each
For residential deliveries with the "2 nights FREE" USA Inflatables will typically deliver 12 - 48 hours before your event. On the delivery day most of our deliveries will be done from 9:00am - 5:30pm and you will receive a text message stating the approximate delivery date and time range - all FREE STANDARD Deliveries are done at our convenience - no specified times are allowed. - USA Inflatables will pick up the inflatable 12 - 48 hours after your event completion at our convenience. You do not need to be home when we pick the inflatables up - please make sure we have access to the pick up location..

Additional delivery fees apply to same day Delivery and pick ups. We will deliver and setup the inflatable at least 30 minutes prior to your start time (you don't pay for setup time). We will not pick up inflatables after 8:00pm unless agreed upon. We need a minimum 75 minute window for set-up SAME DAY delivery fees will apply. 
: Yes. USA Inflatables carries a Liability policy; however USA Inflatables will not be responsible for any acts of negligence on the part of the customer, their representatives or guests. We require that you monitor and provide your own attendant for the Inflatable at all times. USA Inflatables offers staffing at $30.00 per hour. We are fully insured and are regularly asked to additionally insure parks, churches or businesses. The fee for an additionally insured certificate is $79.00 per certificate we need at least 3 days notice prior to the event to provide the group with a certificate.

Make your next event memorable: Call 763-506-0400 today!

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