Frequently Asked Questions
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Below you will find answers to the most commonly asked questions. How long is the rental, Whats included, cancellation policy, what surface do we set up on, How many kids can fit in the inflatable, Are the inflatables clean and many many more.
Why Should I choose USA Inflatables?
USA Inflatables is the Leading provider of Interactive Events and inflatables to large and small events and festivals in the Greater Minneapolis St Paul area. Some of our annual events include large city festivals, school carnivals, church festivals and the Minnesota State Fair. We also perform at several company picnics, and thousands of back yard parties. The reason these events come back to USA Inflatables year after year is because they know that USA Inflatables provides the highest quality, safest inflatables, largest selection of innovative party rental equipment, quality on-time deliveries and clean courteous staff members that treat your customers with respect. USA Inflatables also provides interactive equipment to several cities and festivals through out-state Minnesota, Iowa and Wisconsin.
Free delivery is only available with Standard delivery - Standard deliver is delivery the day befor your event and pick up the day after your event. Same day delivery and pick up are available with EVENT DAY Delivery.
When would you like delivery?
STANDARD Delivery (FREE) (MOST POPULAR) Delivery sometime 12 - 48 hours before your event - No requested times - delivery is at our convenience - Choose this option to get the "2 Nights FREE". Based on availability - order must be received by 4:00pm - 2 days before the event date to assure delivery the day before your event.
FlEX Delivery ($49.00) - Same-day delivery. Start-time on rental must be 11:00am or later. Perfect for when delivery the day before is not an option and you have a flexible delivery window of at least 3.5 hours
DETAILED Delivery ($69.00) - Required for parks and deliveries before 11:00am, We will deliver in a detailed 75 minute delivery window Also good for surprise parties and when a larger delivery window is not an option.
*Rentals at Parks require Detailed Delivery - additional fee for deliveries from 8:00pm - 7:00am
For Residential STANDARD Delivery We will typically deliver and set up the rental units 12-48 hours prior to your event and pick up 12 - 48 hours after your event. so if your event is on Saturday we would deliver on Thursday or Friday at our convenience and pick up on Sunday or Monday at our convenience - for the one day price
NOTE - The rental is NOT for a 24 hour period like from 2:00pm Friday through 2:00pm Saturday - it is for the calendar day and will be delivered at our convenience on the day before and picked up at our convenience the day after your event.
If ordering online select the date of your event and enter 9:00am - 8:00pm and we will automatically change it to delivery the day before and pick up the day after your event.
The inflatable must be in a secure environment, For insurance and liability reasons you will want to keep the inflatable deflated overnight (if outside and unattended) You are responsible for the unit and its accessories until we come to pick the unit up. We generally will come to pick up the unit the next day.
There is no discounted rate for a shorter reservation like a 2 hour event. - The full day price still applies.
Our software is designed for one day pricing and even if you put a multi day rental into our software we reserve the right to update the invoice with the correct pricing for the multiple days.
when ordering online - under the note section please specify the event times and when people will be there for set up and take down. Detailed delivery and pick up fees will apply - If detailed delivery and pick up are needed please select Detailed Delivery and detailed pick up when checking out online.
Each blower uses from 8 - 12amps of power, we can generally get 1 blowers onto one standard 15 or 20amp circuit if nothing else is plugged into that circuit. NOTE: Some larger inflatables need 2 - 4 Blowers and we will need a separate circuit for each additional blower.Sometimes we will need to go through a door or window to get to separate circuits to avoid blowing your circuits.
*This Rental Protection does not cover misuse, over loading, intentional damage to the unit such as with sharp objects, silly string, paints and other intentional abuse,
*Rental Protection does not cover missing or stolen units.
*Rental Protection does not cover excessive cleaning charges. *Rental protection is not a liability insurance coverage- an additional insured certificate can be added for $79.00
Rental Protection is required on every reservation.
Additional delivery fees apply to same day Delivery and pick ups. We will deliver and setup the inflatable at least 30 minutes prior to your start time (you don't pay for setup time). We will not pick up inflatables after 8:00pm unless agreed upon. We need a minimum 75 minute window for set-up Detailed delivery fees will apply.
You will have up to 24 hours after the completion of your event to call and change your tip.
Make your next event memorable: Call 510-488-6200 today!