USA Inflatables FAQ on Rentals Delivery Setup

Frequently Asked Questions

Have a question you'd like answered? Let us know!

Below you will find answers to the most commonly asked questions. How long is the rental, Whats included, cancellation policy, what surface do we set up on, How many kids can fit in the inflatable, Are the inflatables clean and many many more.

Why Should I choose USA Inflatables?


USA Inflatables is the Leading provider of Interactive Events and inflatables to large and small events and festivals in the Greater Minneapolis St Paul area. Some of our annual events include large city festivals, school carnivals, church festivals and the Minnesota State Fair. We also perform at several company picnics, and thousands of back yard parties. The reason these events come back to USA Inflatables year after year is because they know that USA Inflatables provides the highest quality, safest inflatables, largest selection of innovative party rental equipment, quality on-time deliveries and clean courteous staff members that treat your customers with respect. USA Inflatables also provides interactive equipment to several cities and festivals through out-state Minnesota, Iowa and Wisconsin.

Free STANDARD delivery is for up to 100' from our access point to the set up area - additional fees will be charged for deliveries over 100' to set up area, Additional Fees are also charged specialized or detailed delivery times for Stairs, elevators, downtown Minneapolis or St Paul deliveries where driving and parking is difficult. Delivery fees are also charged for deliveries to the Mall of America, Stadium venues, Hotels, Parks, Steep hills, difficult deliveries, problems with power - multiple doors deliveries and more call if you have a question about your delivery 763-506-0400

When would you like delivery?

STANDARD Delivery (FREE) (MOST POPULAR) Delivery sometime 12 - 48 hours before your event - No requested times - delivery is at our convenience - Choose this option to get the "2 Nights FREE". Based on availability - order must be received by 4:00pm - 2 days before the event date to assure delivery the day before your event.

FlEX Delivery ($49.00) - Same-day delivery. Start-time on rental must be 11:00am or later. Perfect for when delivery the day before is not an option and you have a flexible delivery window of at least 3.5 hours

DETAILED Delivery ($69.00) - Required for parks and deliveries before 11:00am, We will deliver in a detailed 75 minute delivery window  Also good for surprise parties and when a larger delivery window is not an option. 

*Rentals at Parks require Detailed Delivery - additional fee for deliveries from 8:00pm - 7:00am

USA Inflatables will work with your group to accommodate your rental times. Your rental can be anywhere from 30 minutes to all day for the one day price - there is no discount for an event only lasting 30 minutes. The larger the delivery and pick up window the better. if your event is from 5:00 - 8:00pm we would like to deliver from Noon - 4:00pm to make sure everything gets set up on time. We need a minimum 90 minute window for delivery and 90 minute window for pick up. We can deliver as early as 7:30am and pick up as late as 8:00pm Detailed Delivery fees apply to same day delivery and pick up. For earlier deliveries and later pick up times call our office and we can arrange special times. For extremely early or late delivery and pick up times to accommodate special requests there will be a convenience fee added to accommodate these requests.

when ordering online - under the note section please specify the event times and when people will be there for set up and take down. Detailed delivery and pick up fees will apply - If detailed delivery and pick up are needed please select Detailed Delivery and detailed pick up when checking out online.
We need a level, uniform surface, such as Grass, Concrete, Blacktop or Carpet. No Dirt, Rock, Gravel or Sand setups. For Safety you must order 4 sand bags (or more depending on the inflatable)per inflatable to secure the inflatable on Asphalt, concrete or when staking is not allowed. Sand bags are available for $10.00 each and each inflatable requires a minimum of 4 sand bags and some 10 or more. Special Inflatable sand bags are required and customer is not allowed to provide there own sand bags
Yes, very! We clean and sanitize each of our inflatables after every rental or when we set them up. As we clean them, we also do a thorough safety check so that each customer gets their inflatable in pristine, safe condition.
Yes, we can fully run your entire event; we will provide staffing for all the inflatables or games at your event. Staffing is $40.00 per hour per attendant with a 4 hour minimum.When adding staffing to your event staff members get paid drive time to and from the event- in most cases the additional time is 1 additional hour. One staff member is required to monitor each inflatable in use.
YES, We specialize in really large events and depending on the size of your event, what items you are interested in, Location and hours of the event we will put together a custom package for your event. Traditionally we offer a 10% discount on 2 or more Inflatables coupon Code "TENOFF" although if you are planning on even more items we can put together a special package just for your event. call one of our event planning professionals for more details and a free quote 763-506-0400 - 10% discount not valid with any other coupons, discounts or promotions


Make your next event memorable: Call 510-488-6200 today!

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