Frequently Asked Questions
Have a question you'd like answered? Let us know!
Below you will find answers to the most commonly asked questions. How long is the rental, Whats included, cancellation policy, what surface do we set up on, How many kids can fit in the inflatable, Are the inflatables clean and many many more.
Why should I choose USA Inflatables
USA Inflatables is the Leading provider of Interactive Events and inflatables to large and small events and festivals in the Greater Minneapolis St Paul area. Some of our annual events include large city festivals, school carnivals, church festivals and the Minnesota State Fair. We also perform at several company picnics, and thousands of back yard parties. The reason these events come back to USA Inflatables year after year is because they know that USA Inflatables provides the highest quality, safest inflatables, largest selection of innovative party rental equipment, quality on-time deliveries and clean courteous staff members that treat your customers with respect. USA Inflatables also provides interactive equipment to several cities and festivals through out-state Minnesota, Iowa and Wisconsin.
Call for complete details. Free delivery is only available with Preferred delivery
USA Inflatables delivery options!
PREFERED Delivery (FREE)- Delivery sometime the day before your event (MOST POPULAR) - No requested times
EVENT DAY Delivery by 3:00pm (FREE) - We will deliver on the day of your event sometime before 3:00pm - No requested times
EVENT DAY Delivery by 1:00pm ($19.00) - We will deliver on the day of your event sometime before 1:00pm - no requested times
EVENT DAY Delivery by 11:00am ($39.00) - We will deliver on the day of your event sometime before 11:00am - (for all same day deliveries before 11:00am please choose detailed delivery) - no requested times
DETAILED Delivery ($59.00) - Choose a 75 minute window that you would like for set up. Perfect for surprise parties or for locations that need detailed deliveries (like parks) - in the customer comments section please list the 75 minute window you are requesting for delivery
For Residential Preferred Delivery We will typically deliver and set up the rental units the day before your event and pick up the day after your event. so if your event is on Saturday we would deliver on Friday and pick up on Sunday - for the one day price
NOTE - The rental is NOT for a 24 hour period like from 2:00pm Friday through 2:00pm Saturday - it is for the calendar day and will be delivered at our convenience on the day before and picked up at our convenience the day after your event.
If ordering online select the date of your event and enter 9:00am - 8:00pm and we will automatically change it to delivery the day before and pick up the day after your event.
The inflatable must be in a secure environment, For insurance and liability reasons you will want to keep the inflatable deflated overnight (if outside and unattended) You are responsible for the unit and its accessories until we come to pick the unit up. We generally will come to pick up the unit the next day.
There is no discounted rate for a shorter reservation like a 2 hour event. - The full day price still applies.
Our software is designed for one day pricing and even if you put a multi day rental into our software we reserve the right to update the invoice with the correct pricing for the multiple days.
when ordering online - under the note section please specify the event times and when people will be there for set up and take down. Detailed delivery and pick up fees will apply
Each blower uses from 8 12amps of power, we can generally get 1 blowers onto one standard 15 or 20amp circuit if nothing else is plugged into that circuit
*This Rental Protection does not cover misuse, over loading, intentional damage to the unit such as with sharp objects, silly string, paints and other intentional abuse,
*Rental Protection does not cover missing or stolen units.
*Rental Protection does not cover excessive cleaning charges. *Rental protection is not a liability insurance coverage- an additional insured certificate can be added for $79.00
Rental Protection is required on every reservation.
You will have up to 24 hours after the completion of your event to call and change your tip.
Make your next event memorable: Call 763-506-0400 today!